FAQ

What has to be considered before the installation?

1.) Install SMARtt only on a machine that matches the minimum system requirements:

Apple Macintosh (X86 architecture only) with installed Mac OS X (10.5 or higher)

PC with installed Windows XP (SP3) or Windows 7 (SP1)
Min. 512 MB available system memory
Min. 200 MB free hard disk space
Color Monitor with a minimum resolution of 1024 x 768 pixels and a color depth of 24-Bit (16,7 millions of colors)

Last Updated on Wednesday, 16 November 2011 09:02

How does the licensing process work?

14-day trial license

Register on smartt.softproofware.com.
Confirm the registration via the link in the email, you received after submitting your account details.
Log in on smartt.softproofware.com and download your version of SMARtt.softproofware.
Install SMARtt.softproofware.
After starting the application a window appears, which indicates the missing license. Activate all modules and click on "14-day trial...".
Your webbrowser will open with the login interface of the license server.
ATTENTION! You have to create a dedicated account on the license server as well. You will also receive a confirmation email.
Confirm the account on the license server via the link in the email.
Log in on the license server. If you use the button "14 day trial.." in SMARtt.softproofware again, the correct section and the machine-ID will be committed automatically. If you access the server manually, choose "14 day trial license" in the navigation menu on the left. Choose your operating system, your product (matching your OS) and enter the machine-ID you find in the SMARtt licensing window.
Click on "submit" and your license will be generated.
Download the archive file and unpack the license file into a folder of your choice (i.e. the SMARtt application folder).
Change back to the licensing window in SMARtt.softproofware and load the license file via the button "Install license".
A note on the residual trial period will be added to the listed modules.
You can close the licensing window now.

permanent SMARtt license

Install SMARtt.softproofware.
After starting the application a window appears, which indicates the missing license. Activate all modules and click on "Install license".
Choose the license file on the delivered USB dongle. A note on the permanent license will be added to the listed modules.
You can close the licensing window now.

Last Updated on Monday, 28 March 2011 13:39

Which devices are supported by SMARtt.softproofware?

The following devices are supported by SMARtt.softproofware:

Measurement devices:

Colorimeter

basICColor DISCUS
basICColor SQUID
basICColor SQUID 2
Colorvision Spyder 2
Colorvision Spyder 3
Monaco OPTIX XR
X-Rite Eye-One display
X-Rite Eye-One display 2
X-Rite Eye-One display LT
X-Rite DTP 94 USB

Spectral photometer:

X-Rite Eye-One Pro
X-Rite Eye-One Monitor
X-Rite ColorMunki

Display Color Analyzer:

Konica Minolta Display Color Analyzer CA-210

Monitors

Hardware calibrateable:

Eizo CG 210
Eizo CG 211
Eizo CG 220
Eizo CG 221
Eizo CE 210W
Eizo CE 240W
Eizo CG 241W
Eizo CG 301W
Eizo CG 222W
Eizo CG 232W
Eizo CG 242W
Eizo CG 243W
Eizo CG 223W
Eizo CG 245W
Eizo CG 303W
NEC SpectraView 1980
NEC SpectraView 1990
NEC SpectraView 1990p
NEC SpectraView 2090
NEC SpectraView 2180
NEC SpectraView 2190
NEC SpectraView 2190p
NEC SpectraView 2490
NEC SpectraView 2490-2
NEC SpectraView 2690
NEC SpectraView 3090
NEC SpectraView Reference 2690
NEC SpectraView Reference 3090
NEC SpectraView Reference 21
NEC MultiSync P221W
NEC SpectraView 231
NEC SpectraView Reference 241
NEC SpectraView Reference 271
NEC SpectraView Reference 301

combined hard- and software calibration:

Apple LED Cinema Display
NEC MultiSync LCD 1980
NEC MultiSync LCD 1990SX
NEC MultiSync LCD 1990SXi
NEC MultiSync LCD 2090UXi
NEC MultiSync LCD 2180UX
NEC MultiSync LCD 2190UXp
NEC MultiSync LCD 2190UXi
NEC MultiSync LCD 2490WUXi
NEC MultiSync LCD 2490WUXi2
NEC MultiSync LCD 2690WUXi
NEC MultiSync LCD 2690WUXi2
NEC MultiSync LCD 3090WQXi
NEC MultiSync LCD PA231W
NEC MultiSync LCD PA241W
NEC MultiSync LCD PA271W
NEC MultiSync LCD PA301W

software calibrateable:

all other monitors, LCD or CRT

Other devices

basICColor diLIGHT
JUST Color Communicator 2
manroland Press Console

Last Updated on Tuesday, 25 January 2011 16:56

In which folders is the SMARtt data stored?

The data created during the installation and usage of SMARtt will be stored by default in the following folders:

Program data:
Windows XP/Windows Vista/Windows 7 - 32bit: C:\Programs\SMARtt
Windows XP/Windows Vista/Windows 7 - 64bit: C:\Programs (x86)\SMARtt
Mac OSX: MacintoshHD/Applications/SMARtt

User data:
Windows XP: C:\Dokuments and Settings\All Users\Application Data\SMARtt
Windows Vista/Windows 7: C:\ProgramData\SMARtt
Mac OSX: MacintoshHD/Users/All Users/SMARtt

The structure of the application data folder is the same for all operating systems and contains the following subfolders:
/SMARtt_catch - contains the job files for the color space approval and the necessary reference data.
/SMARtt_CSA - contains the databases for the colorspace approval
/SMARtt_display - contains the job files for the monitor calibration and validation, as well as the status, history and report files.
/SMARtt_spot - contains the userdefined spot color database

Last Updated on Monday, 28 March 2011 14:18

What has to be considered while using an Apple machine with mini displayport?

If you use the mini displayport of your Apple machine, you have to activate the "mini display port fix" in the settings of the calibration module SMARtt.display.
To accomplish this, start SMARtt.softproofware and choose "Start SMARtt.display" from the menu "Wizards". After the startup of the module, open the settings dialogue and activate "use Apple DisplayPort" in the section "DDC/CI Options".

Last Updated on Friday, 28 January 2011 11:38

Why does ths monitor asset manager appear each time SMARtt.softproofware ist started?

The monitor asset manager is used in a MS Windows environment to read out specific information from the monitor as type, serial number etc. and should normally start silently.
In some specific system configurations it can happen, that the registration of this component fails and the application starts with a programm window.

You can download the hotfix HERE.

Unpack the file to a folder of your choice, execute the file "MonInfo-RegFix.reg" and affirm the upcoming warning.
On the next startup of SMARtt.softproofware no annoying windows should appear, if this is still the case, please contact the technical support.

Please be advised, that this hotfix just applies to SMARtt installations on the harddisk "C:\". If the installation path depart from this default setting, it is neccessary that you edit the reg file to suit your configuration.

Last Updated on Friday, 01 April 2011 08:55

Why do I receive a warning message each time I open a document containing spot colors?

This message indicated that the spot colors in the document are not found in the spot color profile and that die user defined spot color database will be searched.

Please make sure, that non-standard-conformant spot colors (not Pantone or HKS) are defined in the user database, otherwise a high quality reproduction of spot colors is not possible. The user spot color database "SMARtt_SpotDefinitionss.txt" can be found in the subfolder "SMARtt_spot" in the SMARtt application data folder.

If no Lab-definition of the spot color cannot be found in the spot color profile nor the user spot color database, the "alternate colorspace"-tag in the PDF code will be analysed and the spot color will be rendered on the basis of the CYMK- or RGB-definition in the PDF tag.
If no color definition can be found, the corresponding areas will be colored in black.

Last Updated on Tuesday, 25 January 2011 16:35

What is the difference between the monitor validation and the color space approval?

The monitor validation just inspects how correct the target parameters of the calibration (luminance, white point, black point, etc.) and the input signal (RGB) are reproduced by the monitor.

The color space approval check by the means of the color patches of the Fogra mediawedge v3, if the monitor in its current state is able to accepably reproduce a determinated printing condition.
This means in a concrete example, if the device is able to reproduce a highly saturated Cyan for sheedfed offset printing on paper of ISO class 1/2, as defined in the characterization data for "ISO coated v2 - FOGRA39" within the tolerances of the ISO12646.

This precondition has to be met before the monitor can be considered as a "proof"!

Last Updated on Wednesday, 26 January 2011 12:43

Why does the status the monitor calibration icon stay red, even if I succeed the calibration?

SMARtt has to be restarted after a successful calibration, to initialize all status information correctly.

Last Updated on Tuesday, 25 January 2011 16:36

How to create a new color space approval item?

Create an ICC-Profile of the printing condition you want to valdiate your monitor against.
Install it in the system (Rightclick-> „Install profile” on Windows or copy it in the “Library/ColorSync/Profiles”-folder on OSX)
Copy the profile also to “SMARtt (userdata-folder)\SMARtt_catch\Jobs\ReferenceFiles\control\MyFiles”
Open SMARtt.softproofware, choose “Wizards->Start SMARtt.catch”
Choose the template “Softcontrol – Medienkeil v3” on the left side, then an existing job on the right side and click on “Edit”
Go to the “control”-tab and select your profile via “Select… -> MyFiles-> xxxxxxxxx.icc” (works only with LUTbased-Profiles!)
Close the window via “OK” and choose “Save as” and type in the desired name for the CSA-item
Close SMARtt.catch
Navigate to your SMARtt-userdata-folder and then to “\SMARtt_catch\Jobs\Softcontrol - Medienkeil v3\ColorSpaceApproval”
Open an existing dcj-file in a text editor (preferably one with XML-syntax-highlighting)
Edit line 19: “DESCRIPTOR …” to describe the new printing condition
Edit line 192: “<jobdescription_file>…” to point to the new jds-file created with SMARtt.catch, usually you just have to replace just the last foldername and the name of the jds-file with the name chosen for the new CSA-item
Edit line 193: “<colorspace>…” to describe the “new” colorspace
Save the dcj-file under a new name, preferably matching the name of the jds-file
Reopen/Reactivate SMARtt
Go to “Wizards->Color space approval browser”
Choose an existing package or add a new one
Add a new color space approval item
Choose the matching ICC-profile from the dropdown menu
Select the new item and click “edit”
Add the matching JDS- and DCJ-file as created above
Click on “Done”
You can now start the color space approval with a click on "Check"...

Last Updated on Friday, 28 January 2011 10:49

How to remove SMARtt.softproofware from the system.?

Windows:

Deinstall SMARtt by the conventional way of using the start menu entry "Remove SMARtt" or the software administration in the system control panel ("Software" under Windows XP, "Programs and Functions" under Windows Vista/7).
Delete the subfolder "SMARtt" in the "Application Data" folder of your sytem (Windows XP: C:\Dokuments and Settings\All Users\Application Data\; Windows Vista/7: C:\ProgrammData\), if it was not allready removed by the installation routine.

Hint:
In the application data folder only those files will be deleted wich were generated by the SMARtt installer.
Because of this SMARtt.softproofware can be installed or updated without loosing your individually generated measurement data, reports or color space approvals or spot color databases. This is the reason why the SMARtt-folder in the application data folder is usually kept and should be removed manually.

Mac OS X:

Delete the subfolder "SMARtt" in the "Applications" folder
Delete the subfolder "SMARtt" in the folder "all Users/Shared/" and the files "SMARtt_display_history.log", "SMARtt_display_status.xml" and "displayLog.txt", if present.
Delete the following files in the folder " User XYZ/Library/Preferences":
- CLPresets.txt
- com.kflow.cproducer.plist (existent till SMARtt 2.1.1.)
- com.kflow.presenter.plist
- com.smartt.catch.plist
- com.SMARtt.display.plist
- com.trolltech.plist
- de.kflow.smartt.plist
- SMARttLicenseFile (only if you don't wish to use SMARtt any longer)

Last Updated on Monday, 07 March 2011 13:31

How do basICColor and K-Flow participate?

SMARtt.softproofware is based on the softproofsystem ProofVision, developed and introduced on the drupa 2008 by K-Flow, which was intended for the usage directly at the control panel of the printing machine.

ProofVision was enhanced by the integration of dedicted forks of the basICColor products catch and display to create an integrated softproofing system, which covers all individual requirements of print buyers, agencies, photographers, prepress service providers and printing companies and their interaktion with each other.
This advancement is also documented in the name change to SMARtt.softproofware.

Last Updated on Thursday, 25 March 2010 15:13

SMARtt - softproofware

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